* To enter Windows 10 Safe Mode, please see the following guide from Microsoft: After following Steps 1-6, re-download your chosen lighting control software, extract it to your desktop, and reinstall. If “ene.sys” file is present, please reboot the system into safe mode*, and then go to the same folder and delete the “ene.sys” file.ħ.
If “ene.sys” file does not exist, then you are finished with the uninstall process.ī. Go to C:\Windows\System32\drivers folder, and then check if “ene.sys” file is present.Ī. Do not do anything and move on to the next step.Īfter going through the steps above, make sure you've completed all the uninstall dialogs, and reboot the system.Ħ. If any of the above directory has a "packages" folder or any other names that are not “AacSetup.exe” or “AacSetup.msi”, leave it alone. Go to C:\ProgramData\Package Cache\v1.00.13" directory does not exist, please continue to the next step.
Uninstall Gigabyte RGB Fusion from Windows Add/Remove Programĥ. Uninstall Trident Z Lighting Control (from Windows Add/Remove Program)ģ. This stems from the same issue, so please follow the guide below to resolve this issue.ĭRAM LED Driver Clean Uninstall for Gigabyte RGB Fusion B20.0110.1ġ. If a mix of other software (including the G.SKILL Trident Z Lighting Control) has been installed or reinstalled in attempt to fix this issue, the Trident Z Lighting Control software may partially work, where some lighting effects can be successfully displayed and other lighting effects cause the memory module to remain dark. If for any reason that your memory kit still is not controllable after the update, please do a driver uninstall by following the instructions below. To simply resolve this issue, please download and install the latest version of RGB Fusion.
This issue has been fixed in RGB Fusion version B20.0122.1, released on Feb 5, 2020. In January 2020, Gigabyte released RGB Fusion version B20.0110.1 that contains a bug where after installation and a reboot, the Trident Z Royal or Trident Z Neo LED lighting will not turn on or cannot be controlled.
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